Shipping

Shipping to the US (Excluding Alaska & Hawaii):

Shipping within the USA:
JoBH uses USPS 2-day priority to ship within the USA. 
Please allow 3 to 5 business days for delivery. 
We are pleased to offer free shipping on all online orders!

Jones of Boerum Hill is not responsible for lost or damaged items.

International Shipping:
JoBH uses Parcel Monkey to ship internationally. Please get in touch if you've got a preferred service you'd like us to ship with. Customer is responsible for any VAT or Duty Import fees.

Rush Orders / Overnight:
If you require a rush order, please call us at 347-762-6538 or email at inquiries@jonesofboerumhill.com, and we'd be happy to accommodate your needs! We have a delivery service for anywhere in the five boroughs of NYC, if you require a same day (or same hour) delivery.

Lead Time:
Most orders will be shipped within 48 hours of receipt, excluding holidays and weekends. You will receive a shipment confirmation via e-mail with tracking information. If you have any issues, give us a call and we'll sort it out! Custom and Wholesale orders require 3-6 weeks, depending on the quantity and customization. However, if you've got a uniform emergency, we can try and speed it up!

Customer Service:
You can call us anytime, but our normal business hours 7 days a week, 9am-7pm. If you leave a message, you'll hear from us within a couple of hours.

 

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